Case Study: YMCA of Greater Charlotte
Roles: Chief Executive Officer
Sector: Nonprofit / Community Impact
The Challenge
In the wake of pandemic-era disruptions, the YMCA needed a leader to realign its mission with evolving community needs and elevate visibility across Greater Charlotte.
The Nexus Solution
Our process emphasized grassroots input: hosting listening sessions across YMCA branches and engaging local stakeholders to refine the CEO profile. This ensured alignment with Charlotte’s unique community fabric.
The Outcome
We placed Sue Glass, a seasoned leader known for inclusive community strategy and operational focus. In her first months, she has strengthened donor trust, deepened branch-level engagement, and outlined a refreshed vision for impact.
“I’ve been looking closely at the YMCA of Greater Charlotte’s past successes, alongside its current challenges and opportunities. I’m excited to join the organization at such a pivotal point in its history, and look forward to working with the team, volunteers, members, and community partners to maximize the Y’s impact in greater Charlotte.”
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